Refunds for products or services

Business Network Doctors offers a 15 day money back guarantee for anyone not completely satisfied with our website hosting services. This does not include any setup or design fees, on-site labor which are non-refundable. Service must be canceled with the first fifteen days of sign-up. To cancel the service, please log on the control panel or email with at least 30 days notice. Domain names are not refundable. We will be happy to transfer the domain upon request.

Server Co-Location, Dedicated Servers & Virtual Private Servers

There is no money back guarantee on these types of services, however a prorated refund on the remaining time period will be refunded back to the customer at the date of cancellation.

Computer Parts

Parts purchased through Business Network Doctors has a 30 day exchange only warranty. Customers can request a full refund, but it will be at the digression of management and the type of part returning. Customers that receive a refund will pay a 20% restocking fee on Computers and Servers. All special order items are non-refundable and require a 100% prepayment before they will be ordered. exchanges are offered on defective items for 30 days. After 30 days contact the manufacture.

Custom Built Computers

Customers can return a computer within 7 days of purchase for a refund. There will be a 20% restocking fee.

Labor fees and travel time are nonrefundable and due at time service is provided.


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Will I be billed via postal mail?

No. All credit card orders are billed automatically each month and you will receive an invoice...

How do I cancel service?

You may cancel your web hosting service at any time. Please contact our Technical Support Team...

Will I be charged if I go over my transfer or storage limit?

You will be contacted by our Technical Support Team via email giving you the option to upgrade...

How will hosting service charges appear on my credit card?

Charges will appear as: Business Network Doctors

Is there a discount for paying in advance?

Yes. if you pay for a full years worth of service you will receive a 10% discount automatically