Refunds for products or services

Business Network Doctors offers a 15 day money back guarantee for anyone not completely satisfied with our website hosting services. This does not include any setup or design fees, on-site labor which are non-refundable. Service must be canceled with the first fifteen days of sign-up. To cancel the service, please log on the control panel or email with at least 30 days notice. Domain names are not refundable. We will be happy to transfer the domain upon request.

Server Co-Location, Dedicated Servers & Virtual Private Servers

There is no money back guarantee on these types of services, however a prorated refund on the remaining time period will be refunded back to the customer at the date of cancellation.

Computer Parts

Parts purchased through Business Network Doctors has a 30 day exchange only warranty. Customers can request a full refund, but it will be at the digression of management and the type of part returning. Customers that receive a refund will pay a 20% restocking fee on Computers and Servers. All special order items are non-refundable and require a 100% prepayment before they will be ordered. exchanges are offered on defective items for 30 days. After 30 days contact the manufacture.

Custom Built Computers

Customers can return a computer within 7 days of purchase for a refund. There will be a 20% restocking fee.

Labor fees and travel time are nonrefundable and due at time service is provided.


Was this answer helpful?

 Print this Article

Also Read

What costs are involved if I want to upgrade or downgrade my hosting plan at any time?

There is no charge to change plans and no interruption in service. The only price you will pay to...

How do I cancel service?

You may cancel your web hosting service at any time. Please contact our Technical Support Team...

Are there any contracts?

Not unless you choose the yearly (Annual) service plans, then you will pay for a full years worth...

Does PSL Hosting accept Credit Cards?

Yes. We accept Visa, MasterCard, Discover and American Express.

How will hosting service charges appear on my credit card?

Charges will appear as: Business Network Doctors