Refunds for products or services

Business Network Doctors offers a 15 day money back guarantee for anyone not completely satisfied with our website hosting services. This does not include any setup or design fees, on-site labor which are non-refundable. Service must be canceled with the first fifteen days of sign-up. To cancel the service, please log on the control panel or email sales@pslhosting.com with at least 30 days notice. Domain names are not refundable. We will be happy to transfer the domain upon request.

Server Co-Location, Dedicated Servers & Virtual Private Servers

There is no money back guarantee on these types of services, however a prorated refund on the remaining time period will be refunded back to the customer at the date of cancellation.

Computer Parts

Parts purchased through Business Network Doctors has a 30 day exchange only warranty. Customers can request a full refund, but it will be at the digression of management and the type of part returning. Customers that receive a refund will pay a 20% restocking fee on Computers and Servers. All special order items are non-refundable and require a 100% prepayment before they will be ordered. exchanges are offered on defective items for 30 days. After 30 days contact the manufacture.

Custom Built Computers

Customers can return a computer within 7 days of purchase for a refund. There will be a 20% restocking fee.

Labor fees and travel time are nonrefundable and due at time service is provided.

 

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